However, this has yet another item to click on to confirm the said cancellation!!!! What is more I am unable to receive any acknowledgement or comeback when I have clicked on this email.I am reduced to ringing my bank and doing it from that end. I signed up to dating direct for one month but have just noticed from my bank statments that(stupidly I don't often check them) that for a number of months money has been coming out without my asking for them to take it out.
To do this, go to the website and click on the ‘Help’ link at the bottom of the page. They would prefer to keep taking your money than to process your demand to stop.
Scroll down, past the topics for the frequently asked questions, and click on the link (which is cunningly pale so you won't notice it, I guss) that says ‘Didn’t find the answer to your question? If you want to contact trading standards concerning Dating Direct you may contact the relevant branch here: City of Westminster 5th Floor Westminster City Hall 64 Victoria Street London SW1E 6QP t: (020) 7641 1111 f: 020 7641 1702 e: [email protected] w: If this happens too often, the card company providing merchant services will take a keen interest and may withdraw their services, so it is in any company's interest to avoid charge backs.
I have noticed on my bank statements (my fault in a way, as a little late) that two sums, respectively £19.99, were taken from my account, one on 11th June and the other on 18th July.
I only registered for a month in May, and I have not visited that site since, I thought, the period of one month had expired.
I am also appalled at the total inability of anyone to obtain any kind of contact with these people.
I eventually worked out how to cancel this automatic renewal payment they said I had entered upon (which was without my consent), and have had them send me an email to confirm cancellation.
If you have a customer care issue, please contact Match Customer Care at 1-800-92-MATCH (1-800-926-2824) or visit the Customer Care site here.
Dating Direct or else they want us to tell them how to contact Dating Direct for various reasons.
How do I contact dating direct to complain about this?
Dating Direct are a nightmare be warned you can only contact them through the post!! They also will keep taking money from your account.
please can you offer any advice on how i can obtain there phone number as i have tried everything i can think of.