IMED Hospitals Group in Spain has been awarded in the category “Best use of technology in medical tourism” at the gala IMTJ Medical Travel Awards 2016.
According to the contest rules released by the organization, “the prize sought recognition of a company that has developed an innovative technology that allows management assistance and international patient benefit.” At the gala health centers, medical facilitators, consultants, spas, clinics and all kinds of companies related to the health tourism sector from all over the world were reunited.
With our patients being the central aspect of our work we pay close attention to Patient Reported Outcome Monitoring and Patient Reported Experience Measures.
In perceived quality questionnaires our patients are directly asked about key questions regarding our care standards.
The remaining 10% reported their overall satisfaction with provided rooms.
In conclusion, 99% of our patients regard our rooms as both very comfortable and immaculate.
Among those issues we enclose the following results within this year patients questionnaires.
89% of our patients considered our hospital rooms to be very comfortable and spotlessly clean.
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The head of the international program of IMED Hospitals, Yolanda Pickett, received the award and wanted to “thank this international recognition on behalf of all workers in the group.” Pickett stressed “IMED’s commitment to provide a first class service to all patients, from the medical point of view and everything surrounding this activity.” Other winners of the night were the HCA Healthcare group UK in the category of cancer center, Diaverum Germany as the best dialysis center, the Burjeel Hospital Dubai as a reference center for medical tourism and Malaysia as the health tourism destination of the year.